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Course fee payment/Refund Policy

All our courses require advance payment to confirm your spot. Only pre-arranged private classes will have other options for invoicing and other payment options.

Students/Employers must pay the invoice on or before the due date to secure the spot.
If a booking is made at the Heart and Stroke portal and not registered with the Beats and Breaths Academy website, we may manually add you to the class and an invoice will be sent out as due. Priority will be given to those students who book on our website and make payments to confirm the spot. If the payment is not received within 24 hours the spot will not be guaranteed or your booking may be cancelled from our website and Heart and Stroke portal.

We prefer email transfer or cheque for all pre-arranged and approved invoices. Pay to Beats and Breaths Academy email - pay@beatsandbreathsacademy.com (auto deposit)
You may also choose to pay by debit card/credit card or internet banking by clicking on to "Pay invoice" or "View invoice"
From the year 2025, any cancellation request from the student or organization must be approved for a refund as per our cancellation and refund guidelines. A 5% cancellation processing fee is deducted from the total refund amount.
For any cancellation due to the minimum participants' requirement not being met or classes cancelled by the institution, a complete refund of the skills fee collected shall be refunded with no additional charges.
Course materials and online blended access fees are strictly non-refundable.

Payment Methods

Booking, Cancellation and Rescheduling policy

Want to cancel or reschedule a course you have booked? Please read our cancellation process and policy to help you make the right choice.

All our courses require a minimum number of participants set by certifying organizations. Once we meet the minimum number of participants, we send out a confirmation email and an invoice if payment is not collected at the time of registration. Beats and Breaths Academy Ltd. has the right to cancel or reschedule the course if the minimum participant requirement is not met or due to other unforeseen circumstances.

Minimum participant requirements.

The BLS, ACLS, PALS, PEARS, NRP, ITLS, CTAS, ECG courses and First aid courses require ideally 6 students to conduct the course as per certifying organizations guidelines. The course shall be rescheduled to the next available date if the minimum participant requirement is not met. The Skills fee is eligible for a refund if such cancellation happens. The online access key is attached to your Heart and Stroke portal once claimed and can be reused if the course is cancelled or rescheduled.

Blended course online access key (non-refundable) - ACLS and PALS

The blended course requires an online access key. The online access key fee of $90+GST is non-refundable but can be used until the student completes an in-class session or 90 days from the ACLS or PALS online exam completion. In case of a course cancellation, the online key is still valid to be rescheduled to other dates.

The general cancellation, reschedule and refund policy is as follows.

Beats and Breaths Academy Ltd. takes no financial or personal or travel interruption or travel expense loss responsibilities due to any of our course cancellations. We are committed to informing our students of schedule updates, changes or cancellations as it become available.

If a course is cancelled by us, the student is eligible for full refund paid towards the course to Beats and Breaths Academy ltd. except any online access key non-refundable fee.
If a student wishes to cancel a course (BLS, First aid in all levels, CTAS, ACLS, PALS in-person and Blended, NRP, ITLS, ECG and PEARS) after payment is processed and the course is confirmed, the request must be in writing to info@beatsandbreathsacademy.com not later than 14 days prior to the scheduled date. Any cancellation within 14 days is not eligible for a refund.
TNCC and ENPC course has a very strict cancellation policy set by ENA and any student who wishes to cancel the TNCC and ENPC course must request in writing 35 days in advance of the scheduled date to be eligible for a refund. The student manual fee $150 and the shipping fee of $25 is non-refundable. TNCC and ENPC courses are not eligible for reschedule. There is an administration fee of $50 for each cancellation.

Note - The TNCC/ENPC course has high operational costs in nature. We understand people get sick and are sometimes unable to attend class due to family or personal emergencies. If you are unable to attend the class due to sickness or emergency (personal or family) no refund will be issued and No rescheduling will be permitted as per the strict booking policy.

All online blended access key and course materials are final sale and non-refundable for all courses offered at Beats and Breaths Academy Ltd.
You may request a reschedule once for free of charge 10 days in advance, except for TNCC and ENPC courses, and will not qualify for further refund.
"No shows" in the class are not eligible for refund or reschedule.

IEN workshop cancellation and refund policy:

The IEN workshops, ECG courses, and Nursing documentation courses are not eligible for rescheduling and refund as the tickets sold are final sale. Beats and Breaths Academy Ltd. is committed to conducting the event as scheduled.

Beats and Breaths Academy Ltd. takes no financial or personal or travel interruption or travel expense loss responsibilities due to our event cancellations. We will do everything possible to inform our students of any schedule updates, changes, or cancellations as they become available.

In the event of unpredicted, natural disaster, or public health recommended restrictions the event may be cancelled you will be notified of the possibility of rescheduling.

All reschedules, cancellations and refund requests must be in writing and sent to our email - info@beatsandbreathsacademy.com

Email us - info@beatsandbreathsacademy.com